:root{
  --bg: #0b1220;
  --card: rgba(255,255,255,.06);
  --card2: rgba(255,255,255,.08);
  --stroke: rgba(255,255,255,.12);
  --text: rgba(255,255,255,.92);
  --muted: rgba(255,255,255,.65);
  --shadow: 0 20px 60px rgba(0,0,0,.45);
  --radius: 18px;
  --radius2: 14px;
  --primary: #4cc9f0;
  --primary2: #4895ef;
  --danger: #ff4d6d;
  --ok: #2bd4a8;
  --warn: #ffca3a;
  --font: ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial, "Apple Color Emoji", "Segoe UI Emoji";
}
*{ box-sizing:border-box; }
html,body{ height:100%; }
body{
  margin:0;
  font-family: var(--font);
  color: var(--text);
  background: radial-gradient(1200px 700px at 10% 10%, rgba(76,201,240,.20), transparent 55%),
              radial-gradient(900px 600px at 90% 15%, rgba(72,149,239,.20), transparent 60%),
              radial-gradient(1000px 700px at 40% 95%, rgba(255,77,109,.12), transparent 55%),
              var(--bg);
}
.bg-blur{
  position: fixed;
  inset: -40px;
  background: linear-gradient(120deg, rgba(76,201,240,.10), rgba(72,149,239,.10), rgba(255,77,109,.08));
  filter: blur(40px);
  opacity: .9;
  pointer-events:none;
}
.container{ width: min(1200px, 92vw); margin: 22px auto 40px; position: relative; }
.topbar{
  position: sticky; top: 0; z-index: 20;
  backdrop-filter: blur(14px);
  background: rgba(11,18,32,.55);
  border-bottom: 1px solid var(--stroke);
  display:flex; align-items:center; justify-content:space-between;
  padding: 14px 4vw;
}
.brand{ display:flex; align-items:center; gap: 12px; }
.brand__logo{
  width: 40px; height:40px; border-radius: 12px;
  display:grid; place-items:center;
  font-weight: 800; letter-spacing:.5px;
  background: linear-gradient(135deg, rgba(76,201,240,.35), rgba(72,149,239,.35));
  border:1px solid rgba(255,255,255,.18);
  box-shadow: 0 10px 25px rgba(0,0,0,.25);
}
.brand__title{ font-weight: 750; }
.brand__sub{ font-size: 12px; color: var(--muted); margin-top: 1px; }
.layout{ display:grid; grid-template-columns: 1.02fr 1fr; gap: 18px; margin-top: 18px; }
@media (max-width: 980px){ .layout{ grid-template-columns: 1fr; } }
.card{
  background: linear-gradient(180deg, var(--card), rgba(255,255,255,.03));
  border: 1px solid var(--stroke);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
}
.card__header{ padding: 18px 18px 10px; border-bottom: 1px solid rgba(255,255,255,.08); }
.card__header h1,.card__header h2{ margin:0 0 6px; }
.card__header p{ margin:0; color: var(--muted); }
.card--center{ max-width: 740px; margin: 8vh auto 0; }
.grid{ display:grid; gap: 12px; padding: 16px 18px 18px; }
.grid--2{ grid-template-columns: 1fr 1fr; }
.grid__span2{ grid-column: 1 / -1; }
@media (max-width: 620px){ .grid--2{ grid-template-columns: 1fr; } .grid__span2{ grid-column: auto; } }
.field label{ display:block; font-size: 12px; color: var(--muted); margin-bottom: 6px; }
.field input, .field textarea, .field select{
  width:100%; border-radius: 14px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(0,0,0,.18);
  color: var(--text);
  padding: 11px 12px; outline: none;
  transition: transform .08s ease, border-color .15s ease, background .15s ease;
}
.field textarea{ resize: vertical; min-height: 110px; }
.field input:focus, .field textarea:focus, .field select:focus{
  border-color: rgba(76,201,240,.55);
  background: rgba(0,0,0,.26);
}
.hint{ font-size: 12px; color: rgba(255,255,255,.55); margin-top: 6px; }
.actions{ display:flex; gap: 10px; flex-wrap: wrap; align-items:center; }
.btn, a.btn{
  border: 1px solid rgba(255,255,255,.16);
  background: rgba(255,255,255,.06);
  color: var(--text);
  padding: 10px 14px;
  border-radius: 14px;
  cursor:pointer;
  font-weight: 650;
  text-decoration: none;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  transition: transform .06s ease, background .15s ease, border-color .15s ease, opacity .15s ease;
}
.btn:hover{ background: rgba(255,255,255,.10); }
.btn:active{ transform: translateY(1px); }
.btn--primary{
  border-color: rgba(76,201,240,.40);
  background: linear-gradient(135deg, rgba(76,201,240,.20), rgba(72,149,239,.16));
}
.btn--primary:hover{
  border-color: rgba(76,201,240,.70);
  background: linear-gradient(135deg, rgba(76,201,240,.30), rgba(72,149,239,.22));
}
.btn--ghost{ background: rgba(0,0,0,.12); }
.muted{ color: var(--muted); }
.small{ font-size: 12px; }
.hidden{ display:none !important; }
.divider{ height: 1px; background: rgba(255,255,255,.08); margin: 12px 18px; }
.msg{
  border: 1px solid rgba(255,255,255,.16);
  background: rgba(0,0,0,.18);
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 13px;
}
.msg--ok{ border-color: rgba(43,212,168,.45); }
.msg--bad{ border-color: rgba(255,77,109,.45); }
.msg--warn{ border-color: rgba(255,202,58,.45); }
.preview{ margin-top: 10px; display:flex; gap: 10px; flex-wrap: wrap; }
.preview img{
  width: 74px; height: 74px; object-fit: cover;
  border-radius: 16px;
  border: 1px solid rgba(255,255,255,.16);
  box-shadow: 0 10px 25px rgba(0,0,0,.25);
}
.results{ padding: 0 18px 18px; display:flex; flex-direction: column; gap: 10px; }
.result-card{
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(0,0,0,.16);
  border-radius: var(--radius2);
  overflow:hidden;
}
.result-head{
  padding: 12px 12px;
  display:flex; align-items:flex-start; justify-content:space-between;
  gap: 10px;
}
.result-title{ font-weight: 760; margin: 0; }
.badges{ display:flex; gap: 8px; flex-wrap: wrap; justify-content:flex-end; }
.badge{
  font-size: 12px;
  padding: 4px 10px;
  border-radius: 999px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(255,255,255,.05);
  color: rgba(255,255,255,.82);
  text-decoration:none;
}
.badge--type{ border-color: rgba(76,201,240,.28); }
.badge--prio{ border-color: rgba(255,202,58,.28); }
.badge--count{ border-color: rgba(43,212,168,.28); }
.result-body{ padding: 0 12px 12px; color: rgba(255,255,255,.78); }
.kv{
  display:grid;
  grid-template-columns: 130px 1fr;
  gap: 6px 10px;
  font-size: 13px;
  margin-top: 8px;
}
.kv b{ color: rgba(255,255,255,.86); font-weight: 650; }
.ticket-list{ margin-top: 10px; border-top: 1px solid rgba(255,255,255,.08); }
.ticket-item{ padding: 10px 0; border-bottom: 1px dashed rgba(255,255,255,.10); }
.ticket-item:last-child{ border-bottom: none; }
.ticket-top{
  display:flex; align-items:center; justify-content:space-between; gap: 10px;
}
.ticket-top .left{ display:flex; flex-direction: column; gap: 2px; }
.ticket-top .right{ display:flex; gap: 8px; flex-wrap: wrap; justify-content:flex-end; }
.ticket-desc{
  margin: 8px 0 0; white-space: pre-wrap;
  line-height: 1.35; font-size: 13px; color: rgba(255,255,255,.80);
}
.photo-row{ margin-top: 10px; display:flex; gap: 10px; flex-wrap: wrap; }
.photo-row a{
  display:inline-block; border-radius: 14px; overflow:hidden;
  border: 1px solid rgba(255,255,255,.16);
}
.photo-row img{ width: 92px; height: 92px; object-fit: cover; display:block; }